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Sonitron manufactures its products in Belgium but sells them through an international network of distributors and representatives. Our distributors and representatives are able to give you an excellent service. They will provide you with price quotations, samples, catalogues, …
However if there is no distributor or representative in your country or should you require more detailed information, do not hesitate to contact our head office in Belgium. Send your request to firstname.lastname@example.org and we will be pleased to contact you.
Sonitron has the following departments to assist his distributors, representatives and customers.
1. CUSTOMER SERVICE
They have direct contact with distributors, representatives, clients, … This department receives and handles your orders and supports you in answering all your questions concerning your order, delivery times and prices.
2. SALES & MARKETING DEPARTMENT
Is responsible for the follow-up of samples, catalogues, website, PR, OEM projects, special quotations, … They have, on a regular base, contact with the distributors and representatives in order to follow up sales figures and local markets.
This department can also give you more detailed information concerning the use of our buzzers, transducers and speakers, the requested sound pressure, the input signals and the amplifiers available on the market.
3. R&D DEPARTMENT
If necessary our engineers will assist you for detailed technical questions and study your application in order to realise your audio-technology with our products. For large quantities Sonitron can, upon request, modify its products in order to deliver a product, meeting the requirements of the customer’s application.
4. ACCOUNTS DEPARTMENT
For all information about invoices and payments.
5. PRODUCTION & QUALITY DEPARTMENT
The Sonitron Quality Management System stands for the continuous improvement of the quality of its products and processes in order to maintain zero defects. All products and processes are subject to this Quality System, which is operated in accordance with the guidelines set out in the ISO 9001 qualification.
All Sonitron departments are aware of the importance of giving excellent service. This is why we are proud to deliver products of best quality.